The Tomisato CSC is the largest and the most advanced logistics center among the NIKE groups.
NIKE Inc., (headquartered at Oregon, USA) has grown to become the world's top sportswear and fitness company since its establishment a little over 30 years ago. In March 2001, NIKE's corporate branch in Japan, NIKE Japan (headquartered at Shinagawa-ku, Tokyo), has completed itsnew Customer Service Center (CSC) in Tomisato, Chiba to serve customers nationwide. This is the fourth NIKE CSC in the world. It was built with NIKE's unmatched expertise in the logistics field and with supreme technology in material handling. The Tomisato CSC is the largest and the most-advanced logistics center among the NIKE groups. The vast scale of the center suggests the level of enthusiasm that NIKE has for Japan as the second largest market behind the US.
In order to centralize their logistic needs, Nike Japan needed to consolidate three locations. Their main challenge was to design a Customer Service Center (CSC), earthquake-proof up to 7 on the Japanese seismic scale. The automated solution must be flexible and scalable to handle their ever-increasing volume requirements.
The solution included a Unitload AS/RS with 8 stacker cranes and 25,004 storage locations for their receiving area. A miniload AS/RS with 22 stacker cranes and 51,964 storage locations was added to facilitate processing three pre-sort lines (2 lines for footwear and 1 line for apparel) were also integrated.The system included a shipping sorter with 48 chutes for footwear footwear and 300 chutes for apparel to handle the facilities diverse shipping requirements.
Nike Japan successfully consolidated 3 facilities into one state-of-the-art facility. In doing so they increased operating efficiency while reducing logistics cost and improving customer service.